Introduction

“Companies realised, with Covid, they had real risk with supply chain concentration,” says Mark Fagan, leader of Moore’s manufacturing and distribution group. “However, in many ways, it just exacerbated changes that were already happening.”

That has resulted in new ways of thinking about how they manage supply chains and interact with consumers.

Out of necessity, many manufacturers have ventured into completely new areas of business – and are reaping unexpected benefits.

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