The Yes Man

Taking the hassle out of home improvement

The Yes Man’s cheerful thumbs-up logo on the side of his truck signifies positivity and a can-do attitude and that reflects Stu’s philosophy to a tee.  Developing the logo with the help of a graphic designer has been money well spent he says. “It’s excellent branding and I use it on all my advertising, tee shirts and invoices.”

He reckons that having “a handy sort of background” – being brought up on a farm, working with a wide variety of tradesmen, then building two houses and renovating many more, has given him a solid foundation for his own business.

He launched The Yes Man two years ago and it’s gone so well that he has recently purchased a second truck and employed a full time worker.

The residents of Wairarapa are quickly catching on to the fact that The Yes Man will tackle anything and there’s no job big or small that the team can’t do.

When strong winds felled trees in the district in 2013, guess who was out there lending a hand to tidy up? “Have chainsaw will travel” was Stu’s motto.

The Yes Man’s Facebook business page illustrates just what the team is capable of – a new bathroom or laundry, a scruffy backyard that needs a tidy up and landscaping, or a smart new fence to enhance the house and garden. A house with yesterday’s fading colour scheme is no problem: it’s wonderful what a lick of paint can do.

Ninety percent of The Yes Man’s work comes from Masterton. “It’s a great town and a great place to do business,” says Stu who moved from Upper Hutt, five years ago. Referrals from satisfied clients have substantially helped grow his business.

Having a positive relationship with the Masterton Mitre 10 MEGA store has led to customer referrals too. “I get on really well with the staff there and if they get enquiries about flat pack kitchens, for example, they pass out my cards. I have picked up a lot of work this way.”

When Stu needed accounting advice, he chose Moore Stephens Markhams in Masterton. Director, Mike Flower introduced Stu to team member and chartered accountant, Monica Hobbs who guided him in the right direction.

“Monica set me up with BankLink and InvoicePlus. It’s excellent for a small business and keeps track of all my invoicing. I can itemise everything I do; it spreadsheets all the prices and keeps a record of my customer base, which is very handy.”

When he decided to take on an employee, Monica was able to send him the relevant information from the Inland Revenue Department so he could understand his obligations.

Stu is thankful for the fact that having such a straightforward accounting system helps achieve a healthy work/life balance, therefore enabling him to spend time with his family in the evenings and at weekends.

Looking to the future, Stu says one of the biggest decisions will be whether to keep the business small or expand. “Ideally I would like to have three or four guys working for me and move into the management side of it. Then, eventually, I’ll have a good asset to sell.”

The Yes Man

Published Spring 2015.

Serious about your success?