Gemma Sheed

Gemma Sheed

Client Success Manager
Moore Markhams Otago
Dunedin

Bio

I began my career at Clarke Craw and Partners in 2005, becoming a Chartered Accountant and Team Leader before taking a career break to raise my four children. I’ve since returned to the firm as a Client Success Manager, where I combine my accounting expertise with a passion for helping clients thrive.

In this role, I build and maintain long-term relationships with clients, guiding them through onboarding, training, and ongoing support – particularly with cloud-based accounting solutions like Xero. I specialise in tailoring software implementations to meet individual business needs, identifying opportunities for improvement, and recommending Xero add-ons that enhance efficiency and compliance.

I take pride in delivering value-added services, including performance monitoring, business valuations, and risk assessments. My goal is to empower clients with the tools and knowledge they need to succeed in today’s dynamic business environment.

Associated Firms
2 Clark Street
Dunedin 9016
New Zealand
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